At East Bend Animal Hospital, we know it can be very scary for your pet to leave the comfort and safety of your home and come to our office. We are committed to making this experience as Fear Free as possible. The following are some ways we have implemented our Fear Free atmosphere:
In each room, we play soft, pet relaxation music.
We utilize two pheromone sprays and diffusers: Adaptil, for dogs, and Feliway, for cats. These sprays mimic the hormone secreted by a mama cat or dog and are proven to make your pet feel calmer. You will find diffusers plugged into our exam rooms, treatment and boarding areas. *We do carry and sell these products at the clinic.
- Cat Only Room:
We have a “Cat Only” room. Whenever possible, we will have you wait in this room instead of in the lobby with everyone else. The room has a cat tree, and we encourage our feline friends to get out of their carriers and explore, hide, or do whatever makes them most comfortable. The room has cat treats, toys, and cat grass. We also have a Feliway diffuser plugged in the room that dispenses this pheromone continuously.
- Bed Buddy Friends:
Our treatment and surgical patients are in cages with a soft toy that has been treated with Adaptil, a dog pheromone spray, or Feliway, a cat pheromone spray. This helps reduce their anxiety. We also always try to speak quietly and move slowly and behave calmly around all pets. We cover cat’s carriers with a towel sprayed with Feliway and perform all treatments as far away from any dogs as possible.
- Bandanas and Towels:
As you enter our clinic, we will place a pheromone infused bandana on your dog, or a pheromone infused towel over your cat’s carrier.
All around the clinic, we have many treats. Please feel free to use them. We try to reward your pets often and consistently when they are here.